Our products are covered by a 5 Year warranty, (Early adopters of the product received a lifetime warranty which we will honor so long as we are in business)  when used under normal conditions and for the purpose intended. The warranty covers the Leather only. This does not include the stitching or plastic inserts. We will not honor claims for any intentional damage that has been incurred. 

Try not to over stuff your wallet or put things in there that don’t belong  If you do put more items in there than recommended, it can stretch out of shape and put undue stress on the stitching and other materials.

This warranty covers faults in materials and workmanship and doesn't apply if damage is caused by unreasonable use or neglect, normal wear and tear, or if you change your mind.

In order to make a warranty claim, you need to have your order number and you must provide proof of purchase. 

Please email us at: thepilotwallet@gmail.com to make a claim.